{"id":4050,"date":"2025-03-17T15:08:16","date_gmt":"2025-03-17T14:08:16","guid":{"rendered":"https:\/\/www.ingentis.com\/kunden\/merck\/"},"modified":"2025-04-23T19:01:05","modified_gmt":"2025-04-23T19:01:05","slug":"merck","status":"publish","type":"customer-story","link":"https:\/\/www.ingentis.com\/en\/customers\/merck\/","title":{"rendered":"Merck"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row row_padding=&#8221;&#8221;][vc_column]<div class=\" vmb-3  wpb_content_element\" ><div class=\"hero hero--b hero--left\"><div class=\"hero__content\"><div class=\"hero__title\"><p class=\"skyline hero__skyline\">The Merck Story<\/p> <h1>Merck Ensures <strong>Transparency<\/strong> in the Cloud<\/h1><\/div><p class=\"hero__text hero__text--photo\">Merck chose to migrate from SAP HCM to SAP SuccessFactors Employee Central. To maintain the same functionality and visualization in the cloud, the company continues to rely on Ingentis org.manager. <\/p><div class=\"btn__wrapper \"><\/div><\/div><div class=\"hero__image hero__image--photo\"><img decoding=\"async\" src=\"https:\/\/www.ingentis.com\/wp-content\/uploads\/11133LOW_MERCKLOGO-TUBEBLU-1024x683.jpg\" srcset=\"https:\/\/www.ingentis.com\/wp-content\/uploads\/11133LOW_MERCKLOGO-TUBEBLU-1024x683.jpg 1024w, https:\/\/www.ingentis.com\/wp-content\/uploads\/11133LOW_MERCKLOGO-TUBEBLU-300x200.jpg 300w, https:\/\/www.ingentis.com\/wp-content\/uploads\/11133LOW_MERCKLOGO-TUBEBLU-768x512.jpg 768w, https:\/\/www.ingentis.com\/wp-content\/uploads\/11133LOW_MERCKLOGO-TUBEBLU-1536x1024.jpg 1536w, https:\/\/www.ingentis.com\/wp-content\/uploads\/11133LOW_MERCKLOGO-TUBEBLU-2048x1365.jpg 2048w\" alt=\"Geb\u00e4ude mit Logo von Merck\" \/><\/div><div class=\"hero__bg\"><svg width=\"1000\" height=\"1000\" viewBox=\"0 0 1000 1000\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect width=\"1000\" height=\"1000\" transform=\"translate(0.00195312)\" \/><path d=\"M330.88 64.8887C278.831 96.6645 233.747 136.892 196.635 184.677L303.991 265.244C330.395 231.685 362.211 203.285 398.781 180.637L330.883 64.8935L330.88 64.8887ZM292.993 312.468C287.92 320.931 283.206 329.604 278.865 338.464C278.825 338.547 278.788 338.634 278.748 338.716C278.734 338.742 278.731 338.767 278.717 338.793L278.694 338.824C269.741 357.172 262.401 376.264 256.759 395.884L398.272 432.871C404.228 413.443 413.058 395.014 424.468 378.199L307.511 290.429C302.425 297.609 297.506 304.943 292.993 312.468ZM239.307 391.427C244.507 373.291 251.088 355.58 258.993 338.449L140.953 274.508C128.109 301.214 117.642 328.999 109.674 357.542L239.305 391.423L239.307 391.427ZM407.841 196.109C373.349 217.533 343.317 244.338 318.359 275.977L435.288 363.723C448.248 347.884 463.809 333.805 481.784 322.157L407.841 196.109ZM252.151 413.318C242.999 452.579 240.729 493.13 245.441 533.166L390.189 512.564C388.16 491.757 389.34 470.761 393.687 450.311L252.151 413.318ZM446.661 634.466L337.567 731.511C351.261 746.172 366.08 759.64 382.003 771.656C382.252 771.807 382.515 771.923 382.752 772.108C382.91 772.225 383.034 772.375 383.185 772.506C394.831 781.213 407.047 789.153 419.737 796.346C419.737 796.346 419.747 796.353 419.751 796.353C419.751 796.353 419.756 796.359 419.763 796.359C443.436 809.786 468.823 820.48 495.561 828.201L532.313 686.873C499.426 676.713 470.178 658.717 446.658 634.466H446.661ZM364.765 781.151C329.344 753.159 299.028 718.605 275.499 678.495C251.971 638.384 237.345 596.974 230.003 553.587L97.3496 572.47C107.242 633.719 128.177 692.162 159.909 746.254C191.641 800.346 234.598 849.486 284.429 888.349L364.765 781.151ZM695.266 667.951C674.92 679.878 653.053 688.065 630.151 692.36L654.512 836.442C694.876 829.201 733.431 815.014 769.225 794.03C848.782 747.398 903.854 673.199 928.002 589.635L786.496 552.649C771.89 599.82 740.288 641.563 695.266 667.958V667.951Z\" fill=\"#DB97DC\"\/><path d=\"M421.779 603.129L295.823 676.974C304.765 691.38 314.729 705.126 325.639 718.105L434.755 621.032C430.113 615.3 425.782 609.324 421.779 603.129ZM580.819 695.614C570.388 695.005 559.978 693.559 549.745 691.353L512.988 832.702C530.079 836.71 547.509 839.525 564.96 840.93C588.867 842.855 612.935 842.19 636.631 839.196L612.243 694.991C601.816 696.005 591.287 696.231 580.822 695.621L580.819 695.614ZM293.135 279.697L185.739 199.101C180.528 206.336 175.425 213.695 170.62 221.174C162.916 233.18 155.791 245.711 149.109 258.399L267.028 322.274C270.386 315.844 273.869 309.457 277.583 303.264C282.414 295.212 287.684 287.366 293.132 279.693L293.135 279.697Z\" fill=\"#DB97DC\"\/><\/svg><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section row_padding=&#8221;vpt-7 vpb-7&#8243;][vc_row row_padding=&#8221;custom&#8221; row_padding_bottom=&#8221;vpb-3&#8243;][vc_column col_sticky=&#8221;&#8221; offset=&#8221;vc_col-md-offset-1 vc_col-md-8&#8243;]<div class=\"vmb-3 wpb_content_element\" ><div class=\"heading heading--h2\"><h2 class=\"heading   \" >Big Wins for Merck<\/h2><\/div><\/div>[\/vc_column][\/vc_row][vc_row row_padding=&#8221;custom&#8221;][vc_column width=&#8221;1\/2&#8243; col_sticky=&#8221;&#8221; offset=&#8221;vc_col-md-offset-1 vc_col-md-5&#8243;][vc_column_text]<\/p>\n<ul class=\"icon-list icon-list--check\">\n<li><strong>Consistent visualization of the organizational structure<br \/>\n<\/strong>Familiar hierarchy representation, even in the cloud<\/li>\n<li><strong>Early detection of data gaps<br \/>\n<\/strong>Visualization supported the migration phase<\/li>\n<li><strong>Role-based perspectives<\/strong><br \/>\nTailored views for employees, managers, and HR business partners<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; col_sticky=&#8221;&#8221; offset=&#8221;vc_col-lg-4 vc_col-md-offset-1 vc_col-md-5&#8243;][vc_row_inner row_boxpadding=&#8221;vc_boxpadding&#8221; row_border_color=&#8221;border border&#8211;primary&#8221;][vc_column_inner]<div class=\"vmb-3 wpb_content_element\" ><ul class=\"big-list big-list--arrow\"><li  data-aos-delay=\"0\"><strong>Industry<\/strong>Science &amp; Technology<\/li><li  data-aos-delay=\"100\"><strong>Headquarters<\/strong>Darmstadt, Germany<\/li><li  data-aos-delay=\"200\"><strong>Employees<\/strong>~57,000<\/li><li  data-aos-delay=\"300\"><strong>Solution<\/strong>Ingentis org.manager for SAP SuccessFactors for transparent organizational visualization<\/li><\/ ul><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section row_padding=&#8221;vpt-7 vpb-7&#8243;][vc_row row_padding=&#8221;custom&#8221;][vc_column col_sticky=&#8221;&#8221; offset=&#8221;vc_col-md-offset-1 vc_col-md-10&#8243;]<div class=\"vmb-3 wpb_content_element\" ><div class=\"testimonial testimonial--small\"><div class=\"testimonial__text\"><div class=\"testimonial__quote\">Thanks to the positive user experience and the significant advantage of being able to visualize the entire hierarchy, it quickly became clear that we wanted to continue using Ingentis org.manager.<\/div><div class=\"testimonial__info\">Katrin Urbatzka \/ Project Manager Group Human Resources  <span>\/ \/<\/span>Merck<\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section row_padding=&#8221;vpt-7 vpb-7&#8243;][vc_row][vc_column width=&#8221;1\/4&#8243; col_sticky=&#8221;&#8221; offset=&#8221;vc_col-md-offset-1 vc_col-md-2 vc_hidden-xs&#8221;]<div class=\"vmb-3 wpb_content_element\" ><div class=\"svg-image \"><svg width=\"245\" height=\"487\" viewBox=\"0 0 245 487\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M122.929 260.847C107.039 260.847 94.0176 247.813 94.0176 231.873L94.0176 28.9739C94.0176 13.0342 107.012 -3.05176e-05 122.929 -3.05176e-05C138.847 -3.05176e-05 151.841 13.0342 151.841 28.9739V231.873C151.841 248.111 138.847 260.847 122.929 260.847Z\" fill=\"#FFC4A1\"\/>\n<path d=\"M216.089 154.195C200.199 154.195 187.178 167.294 187.178 183.312V387.211C187.178 403.229 200.172 416.327 216.089 416.327C232.007 416.327 245.001 403.229 245.001 387.211V183.312C245.001 166.994 232.007 154.195 216.089 154.195Z\" fill=\"#FFC4A1\"\/>\n<path d=\"M29.4477 225.51C13.3806 225.51 0.214844 238.577 0.214844 254.556L0.214844 457.955C0.214844 473.934 13.3532 487 29.4477 487C45.5422 487 58.6805 473.934 58.6805 457.955L58.6805 254.556C58.6805 238.277 45.5422 225.51 29.4477 225.51Z\" fill=\"#FFC4A1\"\/>\n<path d=\"M151.814 309.997C151.814 293.832 138.874 280.764 122.902 280.764C106.93 280.764 94.0176 293.832 94.0176 309.997C94.0176 326.161 106.957 339.229 122.929 339.229C138.901 339.229 151.841 326.134 151.841 309.997\" fill=\"#FFC4A1\"\/>\n<path d=\"M244.974 105.688C244.974 121.852 232.034 134.921 216.062 134.921C200.091 134.921 187.178 121.852 187.178 105.688C187.178 89.5236 200.118 76.4551 216.089 76.4551C232.061 76.4551 245.001 89.551 245.001 105.688\" fill=\"#FFC4A1\"\/>\n<path d=\"M58.6532 186.962C58.6532 202.948 45.5696 215.873 29.4203 215.873C13.2711 215.873 0.214844 202.948 0.214844 186.962C0.214844 170.975 13.2985 158.05 29.4477 158.05C45.5969 158.05 58.6805 171.002 58.6805 186.962\" fill=\"#FFC4A1\"\/>\n<\/svg>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;2\/3&#8243; col_sticky=&#8221;&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-7 vc_col-sm-offset-1&#8243;]<div class=\"wpb_content_element\" ><div class=\"heading heading--h2\"><h2 class=\"heading   \" >The Challenge<\/h2><\/div><\/div>[vc_column_text elem_margin_bottom=&#8221;vmb-5&#8243;]The implementation of SAP SuccessFactors Employee Central required migrating all HR master data from an on-premise system to the cloud. Given the large data volume, it was crucial to ensure data accuracy and detect potential gaps early on. Additionally, Merck aimed to maintain the familiar organizational visualization, as the standard SuccessFactors org chart had functional limitations.[\/vc_column_text]<div class=\"vmb-3 wpb_content_element\" ><div class=\"heading heading--h3\"><h3 class=\"heading   \" >Previous Challenges<\/h3><\/div><\/div><div class=\"vmb-3 wpb_content_element\" ><ul class=\"big-list big-list--arrow\"><li  data-aos-delay=\"0\"><strong><\/strong>High effort for data migration and validation<\/li><li  data-aos-delay=\"100\"><strong><\/strong>Limited visualization features in SAP SuccessFactors<\/li><li  data-aos-delay=\"200\"><strong><\/strong>Need to preserve user-friendliness and hierarchy views<\/li><\/ ul><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section row_padding=&#8221;vpt-7 vpb-7&#8243;][vc_row row_padding=&#8221;custom&#8221;][vc_column width=&#8221;2\/3&#8243; col_sticky=&#8221;&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-7 vc_col-sm-offset-2&#8243;]<div class=\"wpb_content_element\" ><div class=\"heading heading--h2\"><h2 class=\"heading   \" >The Solution<\/h2><\/div><\/div>[vc_column_text elem_margin_bottom=&#8221;vmb-5&#8243;]With Ingentis org.manager for SAP SuccessFactors, Merck retained transparency and usability in the cloud. The software played a crucial role during migration, allowing for visual data validation and early error detection and correction.[\/vc_column_text][vc_row_inner row_padding=&#8221;&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;][vc_column_text elem_margin_bottom=&#8221;vmb-5&#8243;]<\/p>\n<ul class=\"icon-list icon-list--check\">\n<li><strong>Visualization of the entire organizational structure<br \/>\n<\/strong>independent of the selected level<\/li>\n<li><strong>Custom branding<\/strong><br \/>\nto match Merck &amp; SuccessFactors<\/li>\n<li><strong>Three tailored org chart perspectives<br \/>\n<\/strong>for employees, managers, and HR business partners<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section row_padding=&#8221;vpt-7 vpb-7&#8243;][vc_row row_padding=&#8221;custom&#8221;][vc_column width=&#8221;2\/3&#8243; col_sticky=&#8221;&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-offset-2 vc_col-md-7&#8243;]<div class=\"wpb_content_element\" ><div class=\"heading heading--h2\"><h2 class=\"heading   \" >The Result<\/h2><\/div><\/div>[vc_column_text elem_margin_bottom=&#8221;vmb-5&#8243;]With Ingentis org.manager, Merck successfully completed the migration to the cloud without losing key functionalities. The new solution enables intuitive, company-wide organizational visualization and supports HR processes and reorganizations efficiently.[\/vc_column_text]<div class=\"vmb-3 wpb_content_element\" ><div class=\"heading heading--p\"><p class=\"heading h3  \" >Key Improvements<\/p><\/div><\/div><div class=\"vmb-3 wpb_content_element\" ><ul class=\"big-list big-list--arrow\"><li  data-aos-delay=\"0\"><strong>Enhanced control<\/strong>over data migration through visual validation<\/li><li  data-aos-delay=\"100\"><strong>Three customized org chart perspectives <\/strong>for different user groups<\/li><li  data-aos-delay=\"200\"><strong>Flexible adjustments <\/strong>thanks to customer-focused implementation of change requests<\/li><\/ ul><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section row_padding=&#8221;vpt-7 vpb-7&#8243;][vc_row row_padding=&#8221;&#8221;][vc_column col_sticky=&#8221;&#8221; offset=&#8221;vc_col-md-offset-1 vc_col-md-10&#8243;]<div class=\"vmb-3 wpb_content_element\" ><div class=\"testimonial testimonial--small\"><div class=\"testimonial__text\"><div class=\"testimonial__quote\">Following the initial draft, new requirements emerged, which Ingentis implemented flexibly and with a customer-oriented approach. The result was a high-quality solution delivered on time and within budget \u2013 a complete project success. <\/div><div class=\"testimonial__info\">Katrin Urbatzka \/ Project Manager Group Human Resources  <span>\/ \/<\/span>Merck<\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section row_padding=&#8221;vpt-7 vpb-7&#8243;][vc_row row_padding=&#8221;custom&#8221; row_padding_bottom=&#8221;vpb-7&#8243;][vc_column width=&#8221;5\/6&#8243; col_sticky=&#8221;&#8221; offset=&#8221;vc_col-md-offset-2 vc_col-md-8 vc_col-sm-offset-1&#8243;]<div class=\"vmb-3 wpb_content_element\" ><div class=\"heading heading--p\"><p class=\"heading h2  heading--center\" >Move Your HR Data to the Cloud!<\/p><\/div><\/div>[vc_column_text]<\/p>\n<p style=\"text-align: center;\">Ensure maximum transparency and user-friendliness with Ingentis org.manager for SAP SuccessFactors.<\/p>\n<p>[\/vc_column_text]<div class=\"vmb-3 wpb_content_element\" ><div class=\"btn__wrapper btn__wrapper--center\"><a href=\"https:\/\/www.ingentis.com\/en\/contact\/\" target=\"\" rel=\"\" title=\"Contact\" class=\"btn--full btn--primary btn--md \">Get in Touch Now<\/a><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Merck chose to migrate from SAP HCM to SAP SuccessFactors Employee Central. 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