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Service & Consulting
for Ingentis org.manager Suite software

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Assistance and consulting for your daily business with Ingentis org.manager

A close and personal contact with our customers is very important to us and is also an important source of input for requirements. Simultaneously, we have the chance to keep you informed about software updates and innovations.

Our Service & Consulting Team is always happy to assist you with the implementation of
Ingentis org.manager and Ingentis org.manager for SAP SuccessFactors, support cases, workshops or the creation of concepts.

Our Ingentis org.manager Service & Consulting services

Your satisfaction is important to us and therefore we strive to assist you as fast as possible and in a straightforward way. In return, we can pursue our daily business with joy and efficiency as we are driven by happy customers.


org.manager Support

Europe / Middle East / Africa / Australia

0180 3464363

Monday to Friday: 9 am to 5 pm (CET)
(9 cents/min. from German landlines)

Join Online Meeting

org.manager Support

North America / South America

+1 800 518 1942

Monday to Friday: 8 am to 5 pm (PST)

Join Online Meeting

org.manager Consulting services

Our scope of consulting services includes assisting you online and via phone call when when working with the org.manager products as well as completely maintaining your org charts for you.

Support tailored to suit your needs
We connect with your computer and support you in finding the right solution. For our online assistance, we use the remote maintenance software GoToMeeting. Contact us to learn more about our consulting options.

All-round support 
The idea of our all-round support is to take care of your specific visualization requirements swiftly and reliably and manage the maintenance of the Ingentis org.manager outputs. Sit back and assign the entire customization of your organizational charts to us as your external service provider.

Request Consulting services

Our workshops

We pass onto you practical knowledge and explore your individual requirements in customer-specific workshops either in-house or on your own premises. Thanks to numerous exercises and the option of working with your very own data, you will soon achieve first results.

Arrange workshop appointment

It takes only a few steps to create your organizational chart

The following process provides insights into the procedure of consulting projects for the Ingentis org.manager Suite.


Discuss requirements, define the project period and name contact persons

We accompany you every step of the way, starting from the description of requirements up to the final org chart in your intranet.

Online installation and implementation

We install Ingentis org.manager with you and connect your data source or set up Ingentis org.manager for SAP SuccessFactors.  This way you will quickly see your first organizational chart based on your individual company data.

Participate in a workshop

In our two-day workshops we train you on how to use the software tailored to your project and data.

Taking specific requirements into consideration

At this stage, your requirements are implemented. Of course, we will be supporting you.

Publication of the organizational chart

As soon as all your requirements are met, it is time to publish your org chart.

Ingentis org.manager projects

Learn how Ingentis org.manager has benefited other companies across a wide range of industries.
Read the use cases of our customers.

Geberit relies on individual HR data visualization

Geberit relies on individual HR data visualization

HR DATA VISUALIZATION: Geberit AG uses Ingentis org.manager for SAP SuccessFactors to visualize its HR data exactly as it is needed. At the same time, data can be validated through visualizations during the migration to SAP SuccessFactors. Read full success story

Providing visibility of a global organizational model

Providing visibility of a global organizational model

ADVANCED ORG CHARTING: Ingentis org.manager provides CGI with a clear picture of their global org structure including important key metrics enabling leaders around the globe to leverage full value from their business. Read full success story

From a local HR system to the cloud

From a local HR system to the cloud

MOVING TO THE CLOUD: Ingentis org.manager facilitated Heraeus' move from a local data system (SAP HCM) to the cloud (SAP SuccessFactors). Read full success story

Easy modeling of alternative organizational structures at Neptune

Easy modeling of alternative organizational structures at Neptune

ORG MODELING: The modeling of org structures is an important feature Neptune uses to see how business plans can be met. Read full success story

Our Ingentis org.manager customers share their experiences 

Sven Kompe, Volkswagen AG

The software supports us in maintaining an overview of important key metrics and in making them transparent for the organization – both directly along the hierarchy and in the form of dashboards that are tailored to the needs of specific target groups. Especially, the possibility to model org structures is of great help in the organizational development and contributes to the digitalization of our work.

Sven Kompe
Volkswagen AG
Geert Boone, Beaulieu International Group

With SAP SuccessFactors solutions and Ingentis org.manager for SAP SuccessFactors, we can support HR decision-making and help executives make informed staffing decisions that enable the business to grow successfully.

Geert Boone
Beaulieu InternationalGroup
Rob van Endt, Hutt City Council

Ingentis org.manager has quickly provided us with a user-friendly single source of truth for contact details, floor plan and organizational chart details.

Rob van Endt
Hutt City Council
Georgia Ogles, Nu Skin Enterprises

It’s wonderful to have an HR tool that is this intuitive and easy to use.

Georgia Ogles
Nu Skin Enterprises
Ralf Hinkenjann, REWE Group

Due to the plug-and-play functionality, implementation did not take longer than just a few hours!

Ralf Hinkenjann
REWE Group
Michael Eder, Versicherungskammer Bayern

Ingentis org.manager has enabled us to achieve measurable efficiency enhancements of our internal processes.

Michael Eder
Versicherungskammer Bayern
Tobias Schellhaas, Merck

Ingentis org.manager’s seamless SAP integration and the easy-to-use approach is absolutely unrivalled!

Tobias Schellhaas
Uwe Schilla, Edeka AG

Ingentis org.manager offers the possibility to perform any kind of simulation and visualize different future scenarios. Thanks to adjusting KPIs, this simulations are enriched by a cost analysis.

Uwe Schilla
Edeka AG
Roland Polte, Dräxlmaier Group

Ingentis org.manager has been well accepted, the organizational charts are comprehensible and displayable in an easy way.

Roland Polte
Dräxlmaier Group
Peter Linden, DATEV eG

The email and telephone functionality makes communicating directly from Ingentis org.manager exceptionally easy.

Peter Linden
Michael Jocham RHI Magnesita GmbH

The Ingentis org.manager was very well received by our employees.

Michael Jocham
RHI Magnesita GmbH
Markus Schlesiger, Pfleiderer Deutschland GmbH

In the truest sense of the word, Ingentis org.manager is a plug & play solution that is easy to integrate into the SAP system.

Markus Schlesiger
Pfleiderer Deutschland GmbH
Maik Heinermann, Stadt Mannheim

Ingentis org.manager is much more than a simple software for organizational charting. It provides uniformly defined personnel figures for all organizational units and has become a valuable tool.

Maik Heinermann
Stadt Mannheim
Julia Härtfelder Semikron

Software introductions can be fun. The training was held confidently and well prepared. The positive approach, deep knowledge of the system and helpfulness were very well received by us.

Julia Härtfelder
SEMIKRON Elektronik GmbH & Co. KG
Gail August, Vancouver Police Department

The response to our new organizational chart solution has been overwhelmingly positive. The introduction was completely smooth and the cost and time frame was fully observed.

Gail August
Vancouver Police Department

By the way, we are a 5 star consulting partner at Raven Intelligence! 

Ingentis is five star consulting partner at Raven Intel