28. April 2023 6 minutes reading time

Ambidexterity in Organizations

The art of balancing innovation and efficiency

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In today’s business world, companies, more than ever before, are required to be flexible and agile in order to remain competitive in ever changing markets. One way to meet these challenges head on is by creating an ambidextrous organization. Below, you’ll learn about the benefits of ambidextrous organizations, as well as the actions businesses must take in order to cultivate them within your company. In this blog post, you will find out what advantages ambidextrous organizations offer and what measures are required to promote them in your company.

Ambidextrie in Organisationen bezieht sich auf die Fähigkeit, gleichzeitig sowohl auf stabilem Terrain zu operieren als auch neue innovative Ansätze zu verfolgen. Es geht also darum, sowohl das Kerngeschäft effektiv zu betreiben als auch neue Initiativen und Innovationen zu fördern, um in einer sich ständig verändernden Umgebung wettbewerbsfähig zu bleiben. Ambidextrie erfordert in dieser Hinsicht eine Balance zwischen dem Fokus auf das Kerngeschäft und der Bereitschaft, neue Geschäftsmodelle, Produkte und Dienstleistungen zu entwickeln und zu testen. Dies erfordert auch ein hohes Maß an Flexibilität und Anpassungsfähigkeit, um schnell reagieren zu können.

    The Importance of Ambidexterity for Businesses

    To create an ambidextrous organization, business executives must walk a thin line between two poles. Often times this requires processes and structures to be redesigned, while simultaneously demanding investment in talent and additional resources in order to improve innovation and agility. It may be time intensive and resource hungry, but it can be worth it due to the advantages that ambidextrous organizations offer:

    • Ambidexterity enables organizations to respond quickly to new opportunities as well as threats – making it more competitive.
    • By pushing new initiatives and innovations, ambidextrous organizations are able to improve their competitiveness in markets and better meet customer demands with newly developed products, services, and business models.
    • Ambidexterity promotes efficiency within your organization by optimizing its core business, while also advancing new initiatives.
    • Ambidextrous organizations are able to more quickly respond to market changes – allowing themselves to maintain, or even improve, their position within a market.
    • Talent can be attracted, and subsequently retained by ambidextrous organizations, as it fosters creativity in the workplace, and is often seen as a more attractive way to work.

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    Measures to promote ambidexterity in your company

    To coax out a higher level of ambidexterity in your company, you can take the following measures:

    01

    Cultural change

    An ambidextrous organization requires an open culture that welcomes innovation and creative ideas. You can achieve this by fostering a culture of collaboration, learning and openness to change.
    02

    Leadership

    Managers play an important role in establishing an ambidextrous organization. They must develop a vision and strategy for the company that is aimed at both strengthening the core business and promoting innovation. They must also set a good example by being innovative themselves and creating an environment in which new ideas can be tried out.
    03

    Structural changes

    Ambidexterity can also be achieved through the restructuring of one’s business, which in turn can increase company innovation. This can include the establishment of incubators, the creation of innovation labs and the promotion of start-up programs.
    04

    Talent and resources

    UTo make innovation possible, an ambidextrous organization needs talent and resources. In this context, it is important to employ people with different backgrounds and skills who develop new ideas and approaches through good talent management. It is also necessary to provide sufficient resources to test and implement these ideas.
    05

    Customer orientation

    An ambidextrous organization should always be aligned with the needs of customers so that new ideas and innovations are relevant and appealing to the target group.

    How Leadership Works in the Context of Ambidexterity

    Leadership in the context of ambidexterity places unique demands on leaders as they must balance two seemingly opposing tasks: efficiently managing day-to-day operations (exploitation) while fostering innovation and change (exploration). To navigate this balancing act successfully, specific leadership approaches are required:

    Duality of Leadership Styles: Leaders in ambidextrous organizations must be flexible in switching between different leadership styles. On the one hand, a transactional leadership style is needed, which focuses on clear goals, efficiency, and process optimization. On the other hand, the explorative side requires a transformational leadership approach that promotes innovation, conveys visions, and inspires teams to explore new paths.

    Contextual Leadership Behavior: Another challenge for leaders is finding the right level of leadership for each situation. Leadership in the context of ambidexterity means recognizing and responding to the different needs of various departments and teams. While some may require stability and clear structures, others need freedom and flexibility to drive creativity and innovation.

    Empowerment and Responsibility: To succeed in both areas, leaders should encourage their teams to work autonomously. This means enabling employees in stable, efficiency-focused areas to optimize processes and manage day-to-day operations independently. At the same time, exploratory teams need the freedom to develop ideas and take risks without fear of setbacks.

    Communication and Transparency: Open and transparent communication is crucial to the success of ambidextrous organizations. Leaders must clearly communicate goals for both exploitation and exploration and ensure that employees understand the overarching vision. This prevents tension between the two poles and ensures that all departments are working towards a common goal.

    Continuous Learning: Ambidextrous leadership requires a commitment to continuous learning and adaptation. Leaders should regularly seek feedback to assess the success of their strategies and make adjustments if necessary. This learning culture must not only be modeled by the leaders but also embedded throughout the organization.

    Successful leadership in the context of ambidexterity means mastering the balance between stability and flexibility, securing both short-term success and the long-term innovative capacity of the organization.

    Conclusion

    In short, strengthening the ambidextrousness of your company requires a holistic, integrative approach which includes a combination of cultural, structural, and HR measures. To adapt your organization a comprehensive overview of the status quo is necessary. Innovative software solutions (such as Ingentis org.manager) help to visualize the current state of things so that you can analyze and make adjustments as needed.

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