Excellence in Customer Care

How We Drive Lasting Customer Success

We support you far beyond implementation: our customer success team provides you with experienced experts to ensure the long-term success of your solution. Personally, proactively and in partnership - for maximum added value from your Ingentis software.

Employee Customer Success

The Triad for Your Success

  • Customer SuccessTailored consulting & personalized support for maximum satisfaction.
  • ConsultingStrategic guidance for sustainable organizational development.
  • SupportFast assistance and expert solutions whenever you need them.

Individual Consulting and Customized Implementation

Every company has unique requirements—which is why we provide customized consulting and seamless implementation. We analyze your needs, adapt Ingentis org.manager to your processes, and guide you through the rollout to ensure a smooth and successful integration.

Training & Workshops for Maximum Efficiency

To help your team unlock the full potential of Ingentis org.manager, we offer comprehensive training and workshops. Whether it’s foundational training or advanced expertise, we ensure your team is fully equipped for optimal software utilization.

Technical Support for Seamless Operations

Our support team is always available to assist with questions or technical challenges. We ensure that Ingentis org.manager runs smoothly and that any issues are resolved quickly, so you can focus on your core business.

Continuous Development for Long-Term Success

Our solutions grow with you! Regular updates and enhancements ensure that Ingentis org.manager continues to meet evolving business needs. Stay technologically ahead and secure your long-term success.

What Sets Us Apart

  • Proactive Customer Support
    We actively accompany you on your path to success
  • Long-Term Customer Relationships
    Trust and continuity are our top priorities
  • Maximizing Potential
    Helping you unlock the full strength of your organization
  • Sustainable Value Creation
    Continuous optimizations for long-term success

Supporting you with Expertise, Transparency, and Strategic Vision

Whether you need tailored consulting, responsive support, or long-term strategic guidance, we are here to help. Let’s work together to drive efficiency, innovation, and lasting organizational success.