04. July 2023 5 minutes reading time

IT Projects in the HR Sector

These are the mistakes you should avoid

Matrix, grüne Zeichen auf schwarzem Grund
  1. Home
  2. Blog
  3. IT Projects in the HR Sector

It’s rather alarming to see that, according to a 2017 study by the Project Management Institute, fourteen percent of all software projects fail outright, while thirty-one percent do not reach their intended goals, forty-three percent exceed their initial budgets, and forty-nine percent fail to meet their agreed upon deadlines. Failed HR projects have significant implications due to the fact that employees, the single most important resource within any organization, are often directly affected. In the following blog post, we will explain the reasons for HR project failures and how they can be avoided.

HR IT projects can have any number of points-of-failure that can compromise the proper implementation and eventual success of projects. These include, but are not limited to, inadequate analysis of requirements, lack of stakeholder involvement, poor project management, improper selection of technologies, deficiencies in change management strategy, as well as insufficient training measures. In order to avoid the aforementioned pitfalls, the following steps can be taken.

    1. Carefully conduct a requirements analysis

    It is crucial to ensure that the proposed solution meets the needs of HR or the company as a whole. It is important to communicate with all involved parties and ensure that all requirements and expectations are taken into account. This includes:

    01

    Collect and understand requirements

    HR requirements need to be collected – this includes identifying problems and requirements that the solution has to solve, alongside considerations for the tool’s functionality, UX (user experience), and any others that stakeholders have agreed upon.
    02

    Define use-cases

    Use-cases describe the myriad of scenarios where the HR system will be used. They help place requirements into context and ensure that the tool’s functionalities meet the needs of all of its users.
    03

    Prioritizing requirements

    It is important to prioritize and weigh the collected requirements in order to ensure that the tool properly addresses HR’s and the company’s needs.
    04

    Create requirement documentation

    Based on the agreed upon requirements, documentation should be created which describes in exacting detail what the HR system needs to accomplish. These documents should serve as the basis for selecting a new IT system, as well as collaborating with vendors and developers.
    05

    Feedback

    It’s important to align on requirements and use-cases on a regular basis with all stakeholders – this is done to ensure that their needs and expectations are taken into account, and that changes can then be made in a timely manner.

    2. Involve all stakeholders

    It’s paramount to involve all relevant project stakeholders within HR to ensure that their concerns are addressed, and their suggestions are taken into consideration. The involvement of employees and committees within the business can help to improve wider acceptance and eventual adoption of the project.

    3. Don’t lose sight of project management

    Contemporary project management methods such as Agile or Scrum can help with the effective planning, organization, and execution of a project. By setting clear milestones, responsibilities, and “work packages“, the project can be kept within budgetary and deadline frameworks.

    4. Carefully select the right technology

    Choosing the appropriate technology for the project is essential to ensure that it is compatible with the company’s IT infrastructure. It is also critical to consider future hurdles like the scalability of the HR system.

    5. Promote effective change management

    Effective change management strategies can help prepare employees for the growing pains associated with implementing new systems, and provide them with the tools necessary to become champions of the project. Communication, training, and ongoing support throughout the entirety of the process can help mitigate resistance to upcoming changes.

    6. Provide comprehensive training opportunities

    Comprehensive training of employees concerning new tools and systems is crucial to their effective use of newly implemented systems. Training can be anything from workshops, materials and documentation, or even online training opportunities – all of which prepare employees for things such as new workflows and HR system features.

    Digitalization offers a host of advantages for any company, doubly so for HR departments. Innovative software solutions such as Ingentis org.manager support visualizing, analyzing, and uncovering the next steps necessary for implementing new optimization measures. However, even the best solutions can’t deliver their full value if not properly integrated. This is to say, it’s of critical importance to involve experts as early as possible in the process in order to benefit as much as possible from their insights and the system as a whole.

    Looking for the right tools?

    Join our free webinar and discover how to visualize, analyze, and actively shape your organizational structure with Ingentis org.manager. We’ll show you practical ways to make data-driven decisions, simulate reorganizations, and uncover hidden potential.

    The latest posts by Ingentis

    05. February 2025 7 minutes reading time
    Effectiveness along the corporate life cycle
    Organizational Effectiveness
    Organizational effectiveness goes far beyond simply increasing efficiency and pursues a holistic …
    27. December 2024 7 minutes reading time
    Effectiveness along the corporate life cycle
    Experimental Organizational Models in the Focus of Modern Business Management
    If change is the only constant in the business world, then the ability of companies to adapt and …
    15. November 2024 9 minutes reading time
    Beitragsbild Innovation Blog: HR-Daten & Ich: Die Beziehung zwischen einer HR-Fachkraft und Daten
    HR Data & Me
    "All this is to say: change is coming, and it's best to get a head start." This quote comes from an …