CGI relies on Ingentis org.manager for global organizational clarity

Empowering Leadership through Real-Time Organizational Insight

CGI set out to create full visibility of its global organization, enabling better decisions and consistent leadership. Together with Ingentis, they implemented a system that delivers real-time org charts and embedded KPIs for strategic control across all business units.

Big Wins for CGI

Enterprise-wide transparency at a glance
A real-time view of the global org structure, from layers to leadership spans
Live data instead of static reports
Key metrics such as headcount and financials always up to date and embedded in org charts
Role-based dashboards for every stakeholder
Tailored views for executives, HR, controllers, and business units—secure and compliant

IndustryIT & Business Consulting
HeadquartersMontreal, Canada
Employees ~91,000 globally
SolutionIngentis org.manager for organizational transparency and KPI integration

In the beginning, I was skeptical whether there was a solution out there that could really fit the complexity of our requirements. This makes the results we achieve with Ingentis org.manager even more impressive.

Bernard Labelle / Executive Vice-President & Chief Human Resources Officer / /CGI

The Challenge

As one of the world’s largest IT and business consulting firms, CGI operates across more than 40 countries with a diverse service portfolio. To support strategic leadership and consistency, the company needed a clear and standardized view of its global organization. This included providing all stakeholders with access to the same accurate information at all times. A configurable solution was required that could meet the diverse needs of different user groups, reflect the company’s organizational model, and surface key performance indicators critical to strategic alignment.

Previous Challenges

Fragmented org charts and inconsistent KPI reporting
Manual processes with high effort and low scalability
Limited visibility into the actual organizational reality at global level

The Solution

With Ingentis org.manager, CGI implemented a flexible and powerful platform that visualizes the global organization, integrates live KPIs, and supports strategic decisions across all business units and leadership levels. To make this possible, different perspectives of the organizational structure were created. While some charts include financial metrics and detailed information, others offer simplified views that display only a selected subset of KPIs. Ingentis org.manager’s access protection feature ensures that managers only see the data they are authorized to view. This enables targeted insights while maintaining full data security and compliance.

Role-based org charts
tailored to executives, HR, controllers, and business units

Embedded real-time KPIs
such as headcount, spans of control, and layers of hierarchy

Secure, automated access
ensuring data integrity and reducing manual effort across regions

The Result

With Ingentis org.manager, CGI has created a scalable foundation for global organizational transparency. Automated org charts and integrated KPIs have replaced manual reporting, enabling HR and leadership to focus on strategy, structure, and impact.

Key Improvements

Real-time organizational insight instead of outdated charts and fragmented data sources
Strategic enablement of HRthrough standardized, visualized org data across all units
Faster, smarter decisions based on live KPIs and customized views for every stakeholder

What CGI is proposing to its own clients, we found in Ingentis: A reliable partner, an expert with a real consultative mindset. Always ready to listen in order to really understand our requirements, diagnosing what needs to be done and then providing the right solution. This is highly appreciated.

Bernard Labelle / Executive Vice-President & Chief Human Resources Officer / /CGI

Make your organization visible and your decisions smarter.

See how Ingentis org.manager helps global enterprises like CGI unlock clarity and performance.

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