The Merck Story

Merck Ensures Transparency in the Cloud

Merck chose to migrate from SAP HCM to SAP SuccessFactors Employee Central. To maintain the same functionality and visualization in the cloud, the company continues to rely on Ingentis org.manager.

Gebäude mit Logo von Merck

Big Wins for Merck

  • Consistent visualization of the organizational structure
    Familiar hierarchy representation, even in the cloud
  • Early detection of data gaps
    Visualization supported the migration phase
  • Role-based perspectives
    Tailored views for employees, managers, and HR business partners
  • IndustryScience & Technology
  • HeadquartersDarmstadt, Germany
  • Employees~57,000
  • SolutionIngentis org.manager for SAP SuccessFactors for transparent organizational visualization
Thanks to the positive user experience and the significant advantage of being able to visualize the entire hierarchy, it quickly became clear that we wanted to continue using Ingentis org.manager.
Katrin Urbatzka / Project Manager Group Human Resources / /Merck

The Challenge

Die Einführung von SAP SuccessFactors Employee Central erforderte die Migration aller HR-Stammdaten von einem lokalen System in die Cloud. Angesichts der hohen Datenmenge musste sichergestellt werden, dass die Migration korrekt erfolgte und eventuelle Datenlücken frühzeitig erkannt wurden. Zudem sollte nach dem Umzug die vertraute Visualisierung der Organisationsstruktur beibehalten werden, da das Standard-Organigramm von SuccessFactors funktionale Einschränkungen aufweist.

Previous Challenges

  • High effort for data migration and validation
  • Limited visualization features in SAP SuccessFactors
  • Need to preserve user-friendliness and hierarchy views

The Solution

With Ingentis org.manager for SAP SuccessFactors, Merck retained transparency and usability in the cloud. The software played a crucial role during migration, allowing for visual data validation and early error detection and correction.

  • Visualization of the entire organizational structure
    independent of the selected level
  • Custom branding
    to match Merck & SuccessFactors
  • Three tailored org chart perspectives
    for employees, managers, and HR business partners

The Result

Dank Ingentis org.manager konnte Merck die Migration in die Cloud erfolgreich abschließen, ohne auf vertraute Funktionen verzichten zu müssen. Die neue Lösung sorgt für eine intuitive, unternehmensweite Visualisierung der Organisationsstruktur und unterstützt HR-Prozesse sowie Reorganisationen effizient.

Key Improvements

  • Enhanced controlover data migration through visual validation
  • Three customized org chart perspectives for different user groups
  • Flexible adjustments thanks to customer-focused implementation of change requests
Following the initial draft, new requirements emerged, which Ingentis implemented flexibly and with a customer-oriented approach. The result was a high-quality solution delivered on time and within budget – a complete project success.
Katrin Urbatzka / Project Manager Group Human Resources / /Merck

Move Your HR Data to the Cloud!

Ensure maximum transparency and user-friendliness with Ingentis org.manager for SAP SuccessFactors.