The Merck Story

Merck Ensures Transparency in the Cloud

Merck chose to migrate from SAP HCM to SAP SuccessFactors Employee Central. To maintain the same functionality and visualization in the cloud, the company continues to rely on Ingentis org.manager.

Big Wins for Merck

Consistent visualization of the organizational structure
Familiar hierarchy representation, even in the cloud
Early detection of data gaps
Visualization supported the migration phase
Role-based perspectives
Tailored views for employees, managers, and HR business partners

IndustryScience & Technology
HeadquartersDarmstadt, Germany
Employees~57,000
SolutionIngentis org.manager for SAP SuccessFactors for transparent organizational visualization

Thanks to the positive user experience and the significant advantage of being able to visualize the entire hierarchy, it quickly became clear that we wanted to continue using Ingentis org.manager.

Katrin Urbatzka / Project Manager Group Human Resources / /Merck

The Challenge

The implementation of SAP SuccessFactors Employee Central required migrating all HR master data from an on-premise system to the cloud. Given the large data volume, it was crucial to ensure data accuracy and detect potential gaps early on. Additionally, Merck aimed to maintain the familiar organizational visualization, as the standard SuccessFactors org chart had functional limitations.

Previous Challenges

High effort for data migration and validation
Limited visualization features in SAP SuccessFactors
Need to preserve user-friendliness and hierarchy views

The Solution

With Ingentis org.manager for SAP SuccessFactors, Merck retained transparency and usability in the cloud. The software played a crucial role during migration, allowing for visual data validation and early error detection and correction.

Visualization of the entire organizational structure
independent of the selected level
Custom branding
to match Merck & SuccessFactors
Three tailored org chart perspectives
for employees, managers, and HR business partners

The Result

With Ingentis org.manager, Merck successfully completed the migration to the cloud without losing key functionalities. The new solution enables intuitive, company-wide organizational visualization and supports HR processes and reorganizations efficiently.

Key Improvements

Enhanced controlover data migration through visual validation
Three customized org chart perspectives for different user groups
Flexible adjustments thanks to customer-focused implementation of change requests

Following the initial draft, new requirements emerged, which Ingentis implemented flexibly and with a customer-oriented approach. The result was a high-quality solution delivered on time and within budget – a complete project success.

Katrin Urbatzka / Project Manager Group Human Resources / /Merck

Move Your HR Data to the Cloud!

Ensure maximum transparency and user-friendliness with Ingentis org.manager for SAP SuccessFactors.

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